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Help & FAQs
Frequently Asked Questions
Some frequently asked questions about the HSBC Advance Account.
What is the Balance requirement to be eligible for Advance account? How is the same calculated?
Transfer a Salary of EGP 10,000 or more to our HSBC Advance Current account every month
or:
Maintain a minimum monthly average balance of EGP 150,000 or equivalent
Is there a charge for non-maintenance of the required balance?
There is a charge levied for non maintenance of balance required for HSBC Advance. This is a flat charge of EGP 75 per month if the minimum required balance has not been maintained. Please click here for further details on applicable charges for HSBC Advance.
Can one access the account when one is out of town / traveling abroad?
Yes, you can check both the balances in the account as well as the transaction history at any of the HSBC branches / HSBC ATMs. One can also apply for HSBC's Internet Banking or Phone Banking facility, which will provide access to the account balances and other services anytime, anywhere. For IVR transactions, IVR enquiries and for emergency services like Lost Card Reporting and Stop Cheque Instructions our Phone Banking service is available 24 hours a day, 7 days a week.
Can I withdraw cash in any other city or country where I do not have an HSBC Advance Account?
It is possible to withdraw cash using the debit card at any HSBC or non-HSBC ATMs in Egypt or overseas displaying Visa logo.
