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How do I proceed?

Connect with your local Premier Call Center or Premier Relationship Manager at any one of our Premier Centers worldwide

  •   An easy-to-remember single worldwide emergency phone number
  •   Dedicated HSBC call centers will connect you to a qualified person who speaks your language and
      can give you immediate assistance 24/7

New to HSBC

Call us

(202) 19007 (within Egypt) or
(202) 3535 9100 (from outside Egypt)
any time for personalised assistance

Existing HSBC Customer

Call us

0800 PREMIER (within Egypt) or
(202) 3535 9800 (outside Egypt)
any time for personalised assistance

PRM Apply

Please do not send any account related instructions through this link as they will not be processed.

To send secured account instructions , please send it through your Internet Banking Account following the steps hereunder:

1- Log on to Personal Internet Banking
2- Click on "Contact Centre" from left navigation
3- Select "Send Message" option
4- Select the appropriate "Subject" from the drop down menu, then follow the page instructions

Alternatively, please contact your Premier Relationship Manager, or 0800 PREMIER.

Enrollment Requirements

  • Simply maintain USD100,000 (or equivalent in other major foreign currencies) in deposits and/or investments with HSBC Bank Egypt OR transfer a minimum gross monthly salary of EGP 40,000 (or equivalent in other major foreign currencies) to HSBC bank Egypt to immediately qualify for Premier, and maintain USD 100,000 or equivalent in deposits and/or investments within 12 months



Click here for the Schedule of Charges