Online Cut off Times
|Transaction||Currency||Cut off Time||Value Date|
|Transfers to accounts held with HSBC Egypt||EGP||No Cut-Off Time||Immediate|
|Transfers to accounts held with HSBC Egypt||GBP, USD & EUR||No Cut-Off Time||Immediate|
|Telegraphic transfer to local banks in Egypt||EGP||15.00hrs||Same Day|
|Telegraphic transfer to local banks in Egypt||GBP, USD, EUR & currencies of all other countries||15.00hrs||2 Working days|
|Telegraphic transfer to overseas HSBC branches in UK, other European countries and USA||GBP, USD & EUR||15.00hrs||5 working days|
|Telegraphic transfer to overseas HSBC branches in all other countries||GBP, USD, EUR & currencies of all other countries||15.00hrs||5 working days|
|Telegraphic transfer to other overseas banks||GBP, USD, EUR & currencies of all other countries||15.00hrs||5 working days|
Note: Online international transfers are only valid if the customer has a suffix with the same transfer currency and subject to the regulatory requirements and the bank’s rules and regulations.
|Cut-off Time for other Applications|
|Demand Draft||12.00hrs||Processed same day. Dispatched to the branch next working day.|
|Cashier's Order||12.00hrs||Processed and despatched same day|
|Update Personal Details||No cut off time||Change is effected within 1 working day|
|Online Credit Card Requests/Loans request||15.30hrs||A Personal Banking Representative will contact the customer within 60 minutes* from submitting the form|
|Credit Card Payments||21.00hrs||The Credit Card Account is credited within 1 working day|
* Our Sales Representatives' team is available from Sunday to Thursday from 9.00am to 3.30pm.
If your form is submitted outside these times, we will aim to call you back on next working day.
1. Instructions received within the cut-off times will be processed the same day and valued on the indicated days
2. Instructions received after the quoted time will be processed on the following working day with indicated value dates
3. Payment requests completed in free format require manual intervention and will therefore be processed on the following working day