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Advance Travel Insurance – Frequently asked questions

Who is the insurer?

The travel insurance is offered and underwritten by AIG Egypt Insurance Company and under its full responsibility. The policy is subject to the terms and conditions of AIG Egypt Insurance Company. HSBC Bank Egypt acts as an introducer of the AIG product but is not a party to the insurance relationship between the policy holder and the insurance company.

How many certificates am I entitled to?

As an Advance customer you are only entitled to one certificate insuring yourself when travelling.

When is the 65-year age limit applicable?

The 65-year age limit is applicable at the time the insured will travel and not at the time of applying for the certificate.