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HSBC Premier Debit Card

Access your funds and pay for your purchases wherever you are

  • International debit card with no annual fee
  • High daily purchase and cash withdrawal limits
  • Exclusive Visa Platinum offers
  • Visa payWave technology
  • Worldwide acceptance
    The HSBC Premier Debit Card is accepted globally at over 1 million ATMs and over 28 million retail outlets
  • Daily purchases of up to EGP 50,000
    Purchase goods and services up to EGP 50,000 daily at millions of outlets locally and abroad wherever the Visa logo is displayed
  • Daily withdrawals of up to EGP 20,000
    Access your HSBC accounts at over one million ATMs displaying the Visa logo and withdraw cash up to EGP 20,000 daily
  • Free HSBC ATM services in Egypt and abroad
    Cash withdrawal, account balance inquiry and mini-statement request
  • Chip and PIN
    The HSBC Debit Card embedded with a microchip, when used with a 6-digit PIN, provides more protection against fraud than magnetic stripe cards
  • Visa payWave technology
    Contactless 'Visa payWave' technology allows the customer to save time on small value purchases by just waving the HSBC Premier Debit Card in front of a payWave reader
  • Access multiple HSBC accounts
    With HSBC Debit Card , you can access up to three HSBC accounts through the ATMs provided that the card is linked to those accounts
  • Visa Platinum offers
    Enjoy a diverse selection of exceptional privileges, gifts, savings and opportunities specially tailored for Visa Platinum cardholders

To view all offers online, please visit www.visacemea.com/wv/platinum/privileges.jsp

  • Purchase Protection and Extended Warranty insurance
    Purchases made through the HSBC Premier Debit Card are covered under free comprehensive Purchase Protection and Extended Warranty Insurance offered by Visa International

The Bank gives no warranty or guarantee as to the quality or suitability of the service provided by the insurance company. HSBC is not a party and is not liable for any claims or compensation. The insurance is arranged and offered by Visa International and subject to Terms & Conditions of Visa International.

For Terms & Conditions of Visa International click here

  • Emergency assistance worldwide
    24x7 lost and stolen card reporting service and emergency card replacement
Annual fees Free
Annual fees payroll Free
Card replacement fees Free
PIN replacement fees Free
FX Mark-up 6% (Effective 20 November 2016)
Charges in Egypt at Bank ATM's (per transaction) Free
Charges at VISA/PLUS local withdrawals (per transaction) EGP 10
International ATM withdrawals (per transaction) EGP 30
Usage charges at Group network (per transaction) Free *
Paywave technology Maximum limit of EGP 300 or equivalent per transaction (where applicable)
Domestic card delivery fee Free
International card delivery EGP 200 or equivalent in any other currencies.
PIN delivery fee Free

*In the event of a transaction charge being levied when using an HSBC ATM, please contact our Premier Call Centre on 0800 PREMIER within Egypt or +202 3 535 9800 from outside Egypt.

Experience extra levels of online security:

With Verified by Visa® you get an additional layer of online shopping security when you shop at participating retailers using your HSBC Debit Card.

Chip and PIN

The HSBC Debit Card is embedded with a microchip (Chip). A PIN is a 6-digit Personal Identification Number that you create over Phone Banking service. Cards with Chip technology are harder to copy and help safeguard against fraud. When used together with your 6-digit PIN, using your HSBC Debit Chip Card is much more secure than using a card with a magnetic stripe and signature.

Your new HSBC Debit Chip Card can be used for purchases at retail outlets and at ATMs together with your 6-digit PIN. Please note that not all retail outlets are equipped to handle Chip card transactions, and therefore, you may be required to sign for the transaction instead of being asked to enter the PIN.

Purchase Protection and Extended Warranty insurance

Purchases made through the HSBC Premier Debit Card are covered under free comprehensive Purchase Protection and Extended Warranty Insurance. Purchases are automatically insured against theft or damage and have Extended Warranty coverage for double the period of the original manufacturer's warranty period, subject to a maximum of 24 months from the date of purchase.

The Bank gives no warranty or guarantee as to the quality or suitability of the service provided by the insurance company. HSBC is not a party and is not liable for any claims or compensation.

The insurance is arranged and offered by Visa International and subject to Terms & Conditions of Visa International.

For Terms & Conditions of Visa International click here

24x7 emergency assistance worldwide

If your HSBC Premier Debit Card is lost or stolen, please report it immediately to 0800 PREMIER within Egypt or +202 3535 9800 from outside Egypt, 24 hours a day, 7 days a week. Once reported, your Card will be cancelled immediately and HSBC will arrange for a replacement card.


What is Chip and PIN?

Your HSBC Premier Debit Chip Card is embedded with a microchip (Chip). A PIN is a 6-digit Personal Identification Number that you create over Phone Banking service. Cards with Chip technology are harder to copy and help safeguard against counterfeiting. When used together with your 6-digit PIN, using your HSBC Premier Debit Chip Card is much more secure than using a Card with a magnetic stripe and signature.

Your new HSBC Premier Debit Chip Card can be used for purchases at retail outlets and at ATMs together with your 6-digit PIN. Please note, due to the fact that not all retail outlets are equipped to handle Chip card transactions, you may be required to sign for the transaction instead of being asked to enter the PIN.

What is Visa payWave technology?

Your HSBC Premier Debit Chip Card is programmed with contactless 'Visa payWave' technology. Save time by just waving your HSBC Premier Debit Card in front of the payWave reader for small value purchases. You may not be required to enter your PIN or sign for the transaction. This feature is currently available only at selected outlets.

Can I use my HSBC Premier Debit Chip Card to pay for goods and services?

Yes, you can use your Premier Card to pay for everyday purchases wherever the VISA logo is displayed. Your HSBC Premier Debit Chip Card is accepted at thousands of retail outlets in Egypt and over 28 million retail outlets worldwide.

Can I use my HSBC Premier Debit Chip Card overseas?

Yes, your HSBC Premier Debit Chip Card is accepted globally, giving you easy access to your Bank Account at over one million ATMs and over 28 million retail outlets all over the world.

Are my HSBC Premier Debit Chip Card purchases insured?

Purchases made through the HSBC Premier Debit Chip Card are covered under FREE comprehensive Purchase Protection and Extended Warranty Insurance. Purchases are automatically insured against theft or damage and have Extended Warranty coverage for double the period of the original manufacturer's warranty period, subject to a maximum of 24 months from the date of purchase. Terms and conditions apply. The Bank gives no warranty or guarantee as to the quality or suitability of the service provided by the insurance company. HSBC is not a party and is not liable for any claims or compensation.

The insurance is arranged and offered by Visa International and subject to Terms & Conditions of Visa International. Please click here to view the Terms & Conditions of Visa International.

Where can I withdraw cash?

You can withdraw cash from your Bank Account by using your HSBC Premier Debit Chip Card at:

  • Any HSBC ATM worldwide
  • Over one million ATMs globally displaying the VISA/Plus logo
  • Cash withdrawals made with your HSBC Premier Debit Chip Card from HSBC ATMs within Egypt & overseas are free of charge
  • Cash withdrawals made through non-HSBC ATMs in Egypt and overseas may be subject to network fees and transaction charges
  • Daily cash withdrawal and retail transaction limits will also apply. These limits will vary in relation to the ATM network being used

What services are available at HSBC ATMs?

Your HSBC Premier Debit Chip Card offers you a wide range of free banking services at HSBC ATMs including:

  • Cash withdrawals
  • Account balance enquiry
  • Mini-statement requests
  • Change of PIN
  • Instant Cash deposits
  • Cheque book request
  • Change ATM screen language

Can I access my other HSBC accounts?

You can access multiple HSBC Accounts using your HSBC Premier Debit Chip Card provided the Card is linked to those accounts.

Can I issue additional HSBC Premier Debit chip cards for joint accounts?

Additional HSBC Premier Debit Chip Cards will be issued to joint account holders only. Each joint account holder will be issued a Debit card if authorized to operate the account solely.

How are transactions processed?

With your HSBC Premier Debit Chip Card, your ATM transactions are debited directly to your Bank Account. A hold will be placed on your Bank Account for the value of your retail outlet purchases. These transactions will be debited from your Account within 3 working days from the date of your transaction, at which time the hold is deleted. All your HSBC Premier Debit Chip Card transactions will appear on your bank statement, detailing the transaction date and retail outlet for simple reference. You should always verify your transaction details appearing on your bank statement.

How can I protect my HSBC Premier Debit Chip Card?

Your HSBC Premier Debit Chip Card is for your personal use only. Never permit any other person, including family members, to use your Card.

  • If your HSBC Premier Debit Chip Card is lost or stolen you must report it immediately to our 24x7 customer care team on 0800-PREMIER from inside Egypt or +202 3535 9800 from outside Egypt. Once reported, your Card will be cancelled immediately

How can I protect my HSBC Premier Debit Chip Card PIN?

  • Always select a six digit PIN that you can easily remember, but is difficult for others to guess
  • Memorise your PIN without writing it down
  • Your PIN is used for cash withdrawals at ATMs and in retail outlets where the PIN is required to complete the sales transaction
  • Never reveal or quote your PIN to anybody including HSBC staff or in any correspondence on the internet or over the phone
  • Always shield the keypad when you enter your PIN to ensure others cannot see it
  • Change your PIN frequently. You can do this at any HSBC ATM in Egypt
  • If you forget your PIN, please call our 24x7 customer care team on 0800 PREMIER within Egypt, and +202 3535 9800 from outside Egypt or visit your nearest HSBC branch and request for a new PIN.

What are Visa Platinum offers?

As an HSBC Visa Premier Debit cardholder, enjoy a diverse selection of exceptional privileges, gifts, savings and opportunities specially tailored for Visa Platinum cardholders. To view all offers online, please visit http://www.visacemea.com/wv/platinum/privileges.jsp

What are the important numbers to remember?

0800-PREMIER from inside Egypt
or (202) 3535 9800 from outside Egypt
24 hours a day, 7 days a week


Arabic

HSBC Premier Debit Card

Access your funds and pay for your purchases wherever you are

Benefits

  • International debit card with no annual fee
  • High daily purchase and cash withdrawal limits
  • Exclusive Visa Platinum offers
  • Visa payWave technology
  • Worldwide acceptance
    The HSBC Premier Debit Card is accepted globally at over 1 million ATMs and over 28 million retail outlets
  • Daily purchases of up to EGP 50,000
    Purchase goods and services up to EGP 50,000 daily at millions of outlets locally and abroad wherever the Visa logo is displayed
  • Daily withdrawals of up to EGP 20,000
    Access your HSBC accounts at over one million ATMs displaying the Visa logo and withdraw cash up to EGP 20,000 daily
  • Free HSBC ATM services in Egypt and abroad
    Cash withdrawal, account balance inquiry and mini-statement request
  • Chip and PIN
    The HSBC Debit Card embedded with a microchip, when used with a 6-digit PIN, provides more protection against fraud than magnetic stripe cards
  • Visa payWave technology
    Contactless 'Visa payWave' technology allows the customer to save time on small value purchases by just waving the HSBC Premier Debit Card in front of a payWave reader
  • Access multiple HSBC accounts
    With HSBC Debit Card , you can access up to three HSBC accounts through the ATMs provided that the card is linked to those accounts
  • Visa Platinum offers
    Enjoy a diverse selection of exceptional privileges, gifts, savings and opportunities specially tailored for Visa Platinum cardholders

To view all offers online, please visit www.visacemea.com/wv/platinum/privileges.jsp

  • Purchase Protection and Extended Warranty insurance
    Purchases made through the HSBC Premier Debit Card are covered under free comprehensive Purchase Protection and Extended Warranty Insurance offered by Visa International

The Bank gives no warranty or guarantee as to the quality or suitability of the service provided by the insurance company. HSBC is not a party and is not liable for any claims or compensation. The insurance is arranged and offered by Visa International and subject to Terms & Conditions of Visa International.

For Terms & Conditions of Visa International click here

  • Emergency assistance worldwide
    24x7 lost and stolen card reporting service and emergency card replacement

Fees & Charges

Annual fees Free
Annual fees payroll Free
Card replacement fees Free
PIN replacement fees Free
FX Mark-up 6% (Effective 20 November 2016)
Charges in Egypt at Bank ATM's (per transaction) Free
Charges at VISA/PLUS local withdrawals (per transaction) EGP 10
International ATM withdrawals (per transaction) EGP 30
Usage charges at Group network (per transaction) Free *
Paywave technology Maximum limit of EGP 300 or equivalent per transaction (where applicable)
Domestic card delivery fee Free
International card delivery EGP 200 or equivalent in any other currencies.
PIN delivery fee Free

*In the event of a transaction charge being levied when using an HSBC ATM, please contact our Premier Call Centre on 0800 PREMIER within Egypt or +202 3 535 9800 from outside Egypt.

Protection

Experience extra levels of online security:

With Verified by Visa® you get an additional layer of online shopping security when you shop at participating retailers using your HSBC Debit Card.

Chip and PIN

The HSBC Debit Card is embedded with a microchip (Chip). A PIN is a 6-digit Personal Identification Number that you create over Phone Banking service. Cards with Chip technology are harder to copy and help safeguard against fraud. When used together with your 6-digit PIN, using your HSBC Debit Chip Card is much more secure than using a card with a magnetic stripe and signature.

Your new HSBC Debit Chip Card can be used for purchases at retail outlets and at ATMs together with your 6-digit PIN. Please note that not all retail outlets are equipped to handle Chip card transactions, and therefore, you may be required to sign for the transaction instead of being asked to enter the PIN.

Purchase Protection and Extended Warranty insurance

Purchases made through the HSBC Premier Debit Card are covered under free comprehensive Purchase Protection and Extended Warranty Insurance. Purchases are automatically insured against theft or damage and have Extended Warranty coverage for double the period of the original manufacturer's warranty period, subject to a maximum of 24 months from the date of purchase.

The Bank gives no warranty or guarantee as to the quality or suitability of the service provided by the insurance company. HSBC is not a party and is not liable for any claims or compensation.

The insurance is arranged and offered by Visa International and subject to Terms & Conditions of Visa International.

For Terms & Conditions of Visa International click here

24x7 emergency assistance worldwide

If your HSBC Premier Debit Card is lost or stolen, please report it immediately to 0800 PREMIER within Egypt or +202 3535 9800 from outside Egypt, 24 hours a day, 7 days a week. Once reported, your Card will be cancelled immediately and HSBC will arrange for a replacement card.

FAQs

What is Chip and PIN?

Your HSBC Premier Debit Chip Card is embedded with a microchip (Chip). A PIN is a 6-digit Personal Identification Number that you create over Phone Banking service. Cards with Chip technology are harder to copy and help safeguard against counterfeiting. When used together with your 6-digit PIN, using your HSBC Premier Debit Chip Card is much more secure than using a Card with a magnetic stripe and signature.

Your new HSBC Premier Debit Chip Card can be used for purchases at retail outlets and at ATMs together with your 6-digit PIN. Please note, due to the fact that not all retail outlets are equipped to handle Chip card transactions, you may be required to sign for the transaction instead of being asked to enter the PIN.

What is Visa payWave technology?

Your HSBC Premier Debit Chip Card is programmed with contactless 'Visa payWave' technology. Save time by just waving your HSBC Premier Debit Card in front of the payWave reader for small value purchases. You may not be required to enter your PIN or sign for the transaction. This feature is currently available only at selected outlets.

Can I use my HSBC Premier Debit Chip Card to pay for goods and services?

Yes, you can use your Premier Card to pay for everyday purchases wherever the VISA logo is displayed. Your HSBC Premier Debit Chip Card is accepted at thousands of retail outlets in Egypt and over 28 million retail outlets worldwide.

Can I use my HSBC Premier Debit Chip Card overseas?

Yes, your HSBC Premier Debit Chip Card is accepted globally, giving you easy access to your Bank Account at over one million ATMs and over 28 million retail outlets all over the world.

Are my HSBC Premier Debit Chip Card purchases insured?

Purchases made through the HSBC Premier Debit Chip Card are covered under FREE comprehensive Purchase Protection and Extended Warranty Insurance. Purchases are automatically insured against theft or damage and have Extended Warranty coverage for double the period of the original manufacturer's warranty period, subject to a maximum of 24 months from the date of purchase. Terms and conditions apply. The Bank gives no warranty or guarantee as to the quality or suitability of the service provided by the insurance company. HSBC is not a party and is not liable for any claims or compensation.

The insurance is arranged and offered by Visa International and subject to Terms & Conditions of Visa International. Please click here to view the Terms & Conditions of Visa International.

Where can I withdraw cash?

You can withdraw cash from your Bank Account by using your HSBC Premier Debit Chip Card at:

  • Any HSBC ATM worldwide
  • Over one million ATMs globally displaying the VISA/Plus logo
  • Cash withdrawals made with your HSBC Premier Debit Chip Card from HSBC ATMs within Egypt & overseas are free of charge
  • Cash withdrawals made through non-HSBC ATMs in Egypt and overseas may be subject to network fees and transaction charges
  • Daily cash withdrawal and retail transaction limits will also apply. These limits will vary in relation to the ATM network being used

What services are available at HSBC ATMs?

Your HSBC Premier Debit Chip Card offers you a wide range of free banking services at HSBC ATMs including:

  • Cash withdrawals
  • Account balance enquiry
  • Mini-statement requests
  • Change of PIN
  • Instant Cash deposits
  • Cheque book request
  • Change ATM screen language

Can I access my other HSBC accounts?

You can access multiple HSBC Accounts using your HSBC Premier Debit Chip Card provided the Card is linked to those accounts.

Can I issue additional HSBC Premier Debit chip cards for joint accounts?

Additional HSBC Premier Debit Chip Cards will be issued to joint account holders only. Each joint account holder will be issued a Debit card if authorized to operate the account solely.

How are transactions processed?

With your HSBC Premier Debit Chip Card, your ATM transactions are debited directly to your Bank Account. A hold will be placed on your Bank Account for the value of your retail outlet purchases. These transactions will be debited from your Account within 3 working days from the date of your transaction, at which time the hold is deleted. All your HSBC Premier Debit Chip Card transactions will appear on your bank statement, detailing the transaction date and retail outlet for simple reference. You should always verify your transaction details appearing on your bank statement.

How can I protect my HSBC Premier Debit Chip Card?

Your HSBC Premier Debit Chip Card is for your personal use only. Never permit any other person, including family members, to use your Card.

  • If your HSBC Premier Debit Chip Card is lost or stolen you must report it immediately to our 24x7 customer care team on 0800-PREMIER from inside Egypt or +202 3535 9800 from outside Egypt. Once reported, your Card will be cancelled immediately

How can I protect my HSBC Premier Debit Chip Card PIN?

  • Always select a six digit PIN that you can easily remember, but is difficult for others to guess
  • Memorise your PIN without writing it down
  • Your PIN is used for cash withdrawals at ATMs and in retail outlets where the PIN is required to complete the sales transaction
  • Never reveal or quote your PIN to anybody including HSBC staff or in any correspondence on the internet or over the phone
  • Always shield the keypad when you enter your PIN to ensure others cannot see it
  • Change your PIN frequently. You can do this at any HSBC ATM in Egypt
  • If you forget your PIN, please call our 24x7 customer care team on 0800 PREMIER within Egypt, and +202 3535 9800 from outside Egypt or visit your nearest HSBC branch and request for a new PIN.

What are Visa Platinum offers?

As an HSBC Visa Premier Debit cardholder, enjoy a diverse selection of exceptional privileges, gifts, savings and opportunities specially tailored for Visa Platinum cardholders. To view all offers online, please visit http://www.visacemea.com/wv/platinum/privileges.jsp

What are the important numbers to remember?

0800-PREMIER from inside Egypt
or (202) 3535 9800 from outside Egypt
24 hours a day, 7 days a week


For General Terms and Conditions click here

For Schedule of Charges click here

You are leaving hsbc.com.eg

This link may allow you to access a non - HSBC website. HSBC Bank Egypt S.A.E has no control over the linked website and is not liable for your use of it.

You are leaving hsbc.com.eg

This link may allow you to access a non - HSBC website. HSBC Bank Egypt S.A.E has no control over the linked website and is not liable for your use of it.