Online Cut off Times
|Transaction||Currency||Cut off Time||Value Date|
|Transfers to accounts held with HSBC Egypt||EGP||No Cut-Off Time||Immediate|
|Telegraphic transfer to local banks in Egypt||EGP||15.00hrs||Same working day|
|Telegraphic transfer to local banks in Egypt||GBP, USD, EUR & currencies of all other countries||15.00hrs||2 Working days|
|Telegraphic transfer to overseas HSBC branches in UK, other European countries and USA||GBP, USD & EUR||15.00hrs||2 working days|
|Telegraphic transfer to overseas HSBC branches in all other countries||GBP, USD, EUR & currencies of all other countries||15.00hrs||2 working days|
|Add payee Request /Global Transfer addition request sent for manual processing||All currencies||15.00hrs||2 working days|
Note: Online transfers are only valid if the customer has a suffix with the same transfer currency and subject to the regulatory requirements and the bank’s rules and regulations.
|Cut-off Time for other Applications|
|Update Personal Details||No cut off time||Change is effected Instantly|
|Online Credit Card Requests/Finance request||15.30hrs||A Personal Banking Representative will contact the customer within 60 minutes* from submitting the form|
|Credit Card Payments||21.00hrs||The Credit Card Account is credited within 1 working day|
* Our Sales Representatives' team is available from Sunday to Thursday from 9.00am to 3.30pm.
If your form is submitted outside these times, we will aim to call you back on next working day.
1. Instructions received within the cut-off times will be processed the same day and valued on the indicated days
2. Instructions received after the quoted time will be processed on the following working day with indicated value dates
3. Payment requests completed in free format require manual intervention and will therefore be processed on the following working day