HSBC Bank Egypt ("HSBC") operates channels and pages, on some social media sites to inform, assist and engage with customers. Unless stated otherwise, these are intended for Egypt customers and designed for use in Egypt. We monitor and record tweets, comments and posts made on those channels about HSBC so that we can improve our services.
HSBC Bank Egypt is not responsible for any information posted on those sites other than information we have posted ourselves. We do not endorse the social media sites themselves, their products or services, or any information posted on them by third parties or other users. The terms of use and policies of the social media sites used by HSBC (e.g. Twitter, Facebook) also apply to your use of HSBC's channels and pages, and you should ensure that you follow these terms of use and policies as well as those of HSBC.
HSBC doesn't give investment, tax or other professional advice via social media sites. You should always seek independent advice before making such decisions. Staff at our branches or in our Customer Service Units can advise you in relation to HSBC products.
When you engage with HSBC via social media your personal data may be stored on that social media site's servers, which are outside the control of HSBC and may be in the US or elsewhere outside Egypt. For further information about how we use your personal data, please see our Privacy Policy. Any information posted to such sites may be accessed and read by the general public. It is not an appropriate forum to discuss customers' products or financial arrangements. HSBC will not ask you to share personal, account or security information via social media sites, and you should not post such information on those channels.
You are permitted to share and comment on content that we post to our social media sites, provided that you do not alter it and that you cite us as the source of that content. All content that we post on our social media sites is the copyright of HSBC and any HSBC trademarks, logos or designs are HSBC intellectual property.
HSBC regularly updates and monitors our social media account and welcomes feedback and ideas submitted via these channels. HSBC endeavours to join the conversation whenever possible, however must not guarantee to read or reply to all messages sent to official HSBC social media accounts. We will work hard to remove any content that is defamatory, offensive or otherwise in breach of HSBC's rules. However, we are not legally responsible for any content posted by third parties. HSBC must not guarantee the accuracy of any information that is not posted by us.
Emerging themes and helpful suggestions are passed to the relevant people within HSBC for consideration, but no guarantee is made that any proposals will be acted upon.
HSBC Bank Egypt operates the following official Twitter stream in Egypt: @HSBC_EG
HSBC Bank Egypt operates the following official Facebook page in Egypt: www.facebook.com/hsbcegypt
If any of the HSBC streams above follow another user, or if any tweets or other content posted by HSBC refer to any specific third party products or services, then this does not imply endorsement of any kind.
