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Debit cards

Easy and secure access to your money

Your HSBC debit card

When you open an account with us, your HSBC debit card gives you easy access to your money to make secure transactions all over the world.

Benefits

With all our debit cards you get:

  • Chip and PIN protection
    Your HSBC debit card is embedded with a microchip. When used with your 6-digit PIN, it provides even more protection against fraud than magnetic stripe cards.
  • Worldwide acceptance
    HSBC debit cards are accepted globally at over 1 million ATMs and over 28 million retail outlets.
  • Access to multiple HSBC accounts
    You can access up to three HSBC accounts through the ATMs provided that the card is linked to those accounts.
  • Contactless 'Visa payWave' technology
    Save time on small value purchases at selected outlets by just waving your debit card in front of a payWave reader. Find out more.
  • Free HSBC ATM services in Egypt and abroad
    Cash withdrawal, account balance inquiry and mini-statement request is all available using your debit card at HSBC ATMs.

Discover our debit cards

What you get with an HSBC Premier Debit Card

  • Enjoy all the benefits of your HSBC Premier Debit Card without any annual membership fees.
  • Make purchases of up to EGP 80,000 daily at millions of outlets locally and abroad wherever the Visa logo is displayed.
  • Access your HSBC accounts at over 1 million ATMs displaying the Visa logo. 
  • Withdraw cash up to EGP 20,000 daily.
    • Use the Beyond Assistance app 1 to get a speedy turnaround on passport renewals and other government services, roadside assistance, parcel deliveries and special offers on selected brands. Please check the application for details.
    • Benefit from a selection of exceptional privileges, gifts, savings and opportunities specially tailored for Visa Platinum cardholders.
    • Get peace of mind knowing that purchases made with your debit card are covered under free comprehensive purchase protection and extended warranty insurance offered by Visa International.

What you get with an HSBC Advance Debit Card

  • Enjoy all the benefits of your HSBC Advance Debit Card without any annual membership fees.
  • Make purchases of up to EGP 50,000 daily at millions of outlets locally and abroad wherever the Visa logo is displayed.
  • Access your HSBC accounts at over 1 million ATMs displaying the Visa logo. 
  • Withdraw cash up to EGP 20,000 daily.
    • Use the Beyond Assistance app 1 to get a speedy turnaround on passport renewals and other government services, roadside assistance, parcel deliveries and special offers on selected brands. Please check the application for details.
    • Benefit from a selection of exceptional privileges, gifts, savings and opportunities specially tailored for Visa Platinum cardholders.
    • Get peace of mind knowing that purchases made with your debit card are covered under free comprehensive purchase protection and extended warranty insurance offered by Visa International.

What you get with an HSBC Personal Banking Debit Card

  • Make purchases of up to EGP 30,000 daily at millions of outlets locally and abroad wherever the Visa logo is displayed.
  • Access your HSBC accounts at over 1 million ATMs displaying the Visa logo.
  • Withdraw cash up to EGP 20,000 daily.
  • Use the Beyond Assistance app 1 to get a speedy turnaround on passport renewals and other government services, roadside assistance, parcel deliveries and special offers on selected brands. Please check the application for details.
  • Benefit from a selection of exceptional privileges, gifts, savings and opportunities specially tailored for Visa Platinum cardholders.
  • Get peace of mind knowing that purchases made with your debit card are covered under free comprehensive purchase protection and extended warranty insurance offered by Visa International.

Added protection

Experience extra levels of online security

With Verified by Visa® you get an additional layer of online shopping security when you shop at participating retailers using your HSBC debit card.

Chip & PIN

Your HSBC debit card is embedded with a microchip (chip). Your PIN is a 6-digit personal identification number that you create using our phone banking service. Cards with chip technology are harder to copy and help safeguard against fraud. When used together with your 6-digit PIN, using your HSBC debit card is much more secure than using a card with a magnetic strip and signature.

Your new HSBC debit card can be used for purchases at retail outlets and at ATMs together with your 6-digit PIN. Please note that not all retail outlets are equipped to handle chip card transactions, and therefore you may be required to sign for the transaction instead of being asked to enter your PIN.

Using your HSBC card abroad

Carrying your HSBC card is much safer than carrying cash and your pockets won't be weighed down with foreign currency. Here are some simple tips for carrying and using your debit or credit card overseas.

What to do before you leave

  1. Check the expiry date on your HSBC card. 
  2. Make sure you have enough funds in your account or available credit limit.
  3. Update your latest contact details with us, so that we can get in touch with you easily. 
  4. Contact us with your travel dates and destinations, so we can update our system.
  5. Write down HSBC contact numbers in case you need to get in touch while you're away.

Things to know while you're away

While using an ATM machine or when paying with your HSBC card abroad, be discreet while entering your PIN and aware of the people around you. Keep all receipts to check against your statements, and contact us immediately if you notice any fraudulent activity on your card(s).

Try not to keep all your cards in the same place – that way, should your wallet be lost or stolen, you won't lose everything. If your card is lost or stolen abroad, please call us immediately and report it to the local authorities. 

Emergency assistance worldwide

If your HSBC debit card is lost or stolen, please report it immediately by calling our team on the numbers below. Once reported, your card will be cancelled immediately and HSBC will arrange for a replacement card (charges apply).

HSBC Premier customers call:

0800 PREMIER (08007736437)

(Egypt landlines only) 

+202 3535 9800 or 
+202 2529 6970

(Mobile phones and outside Egypt)

HSBC Advance customers call:

0800 ADVANCE (08002382623)

(Egypt landlines only) 

+202 3535 9600 or 
+202 2529 6940

(Mobile phones and outside Egypt)

HSBC Personal Banking customers call:

19007 (within Egypt) 

+202 3535 9100 or
+202 2529 6900

(outside Egypt)

1Terms and conditions apply

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