Banking designed for convenience

Online banking lets you carry out most of your everyday transactions and more - whatever the time of day. Wherever you are in the world, if there's an internet connection, you can log on securely and get your banking done.

Start using online banking

Why bank online?

Here are some of the key features of our online banking service:

  • All your accounts in one place
    See a detailed view of your balance and transactions for all your bank accounts and credit cards, plus review your time deposit account summaries.
  • Simple account management
    Update your personal details, set up standing orders, customise your SMS notifications, apply for new services or send secure messages to our team.
  • Move money with ease
    Whether you're transferring funds between your accounts or paying bills, online banking makes it simple.
  • Switch to paperless
    If you switch to online statements, you can view or download them whenever you want.
  • Security as standard
    Log on and know that your accounts and transactions are safe.
  • International banking
    If you're a Premier or Advance customer with accounts in other countries, you can see them all side-by-side and make transfers between your accounts.

Never lose a bank statement

With online statements you'll never have to file your bank statements again. Digital bank statements are in the same format as hard copies. The only thing that changes is the way you receive them. And if you ever need a paper copy of a statement, you can give us a call or visit us at your local branch to request one.

Online banking security

You choose your own log on details when you register for online banking - which makes them unique, secure and easy to remember. Each time you log on, you'll be asked for your username, the answer to a memorable question and a unique code your personal Secure Key will generate. 

Your safety is paramount to us. Our online banking service is protected by industry-leading security technologies, providing the strongest defence against unauthorised access. We offer two log-on options for your convenience:

Passwords

This allows you to log on with a user name and password. When you log on with passwords, you can carry out simple day-to-day banking tasks.

Secure Key

This is an electronic portable security device which adds an extra layer of security to online banking. When you log on with the device, you get access to the full online banking service. If you forget your Secure Key, don't worry, you can use your password to log on.

Security tips to protect yourself online

  • Keep your passwords and security details safe, so no one else can access your online accounts. 
  • Download security updates and patches for the computer programs you use.
  • Update your anti-virus software regularly to protect your computer against attacks from new viruses.
  • Install a personal firewall to block hackers and to stop spyware recording the personal information you enter online. 
  • Avoid using public computers to access online banking.

Get started with online banking

New to online banking?

If you've never used the service, you need to register first.

Already registered?

If you're already registered for online banking, you can log on now.

Frequently asked questions